Commercial Customer Service Representative in Marysville, WA at Freeway Insurance Services, Inc

Date Posted: 11/6/2018

Job Snapshot

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Job Description

Do you enjoy helping people? Are you someone who has an eye for detail? Do you thrive in a fast paced, collaborative team environment where you’re recognized for your contributions? If so, then we’re looking forward to seeing your resume! Vern Fonk is part of the Confie family of companies, one of the top 5 insurance brokers in the United States, who has continued to grow by successfully acquiring and integrating over 100 companies since 2008. We are looking for a bright, talented, customer service professional who is goal oriented and excited for career advancement.

Responsibilities and Duties

  • Processing Surplus Lines filings.
  • Answering and responding to incoming calls from commercial policy holders.
  • Endorsement activities.
  • Answering routine coverage questions
  • Renewals
  • Checking and issuing binders, certificates, and policies


  • Base pay + bonus compensation structure.
  • Uncapped bonus potential.
  • 401k with company match.
  • Medical, Dental, and Vision coverage.
  • Employee discount program.
  • Ongoing comprehensive sales and leadership training.
  • Opportunities for Advancement (We promote 100% internally)

Job Requirements


  • Strong written and verbal communication skills.
  • Pleasant and professional telephone demeanor.
  • Ability to explain complex issues and concepts in an easy to understand manner.
  • 1-5 years’ experience servicing or selling Property and Casualty Commercial Insurance policies.
  • High School Diploma or GED
  • Strong computer skills including: customer management systems, point of sale systems, and Microsoft Office
  • Washington Property and Casualty License Required
  • Bilingual in Spanish preferred.