Customer Service Representative in Tigard, OR at Freeway Insurance Services, Inc

Date Posted: 9/6/2018

Job Snapshot

  • Employee Type:
  • Location:
    Tigard, OR
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Do you enjoy helping people? Are you someone who has an eye for detail? Do you thrive in a fast paced, collaborative team environment where you’re recognized for your contributions? If so, then we’re looking forward to seeing your resume! Vern Fonk is part of the Confie family of companies, one of the top 5 insurance brokers in the United States, who has continued to grow by successfully acquiring and integrating over 100 companies since 2008. We are looking for a bright, talented, customer service professional who is goal oriented and excited for career advancement.

Responsibilities and Duties

  • Handle customer payments and receipting.
  • Perform clerical duties such as typing, filing, photocopying, faxing, and sorting mail.
  • Receive visitors, obtains name and nature of business.
  • Provide excellent customer service to existing policy holders.
  • Make outbound calls to existing customers.
  • Creating and maintaining a favorable company image requiring: professionalism, courtesy, tact, and the ability to get along well with others inside and outside the company.


  • Strong written and verbal communication skills.
  • Pleasant and professional telephone demeanor.
  • Ability to explain complex issues and concepts in an easy to understand manner.
  • 1+ years of sales or customer service experience a plus
  • High School Diploma or GED
  • Strong computer skills including: customer management systems, point of sale systems, and Microsoft Office
  • Bilingual in Spanish preferred.

Job Requirements


  • Opportunities for Advancement (We promote 100% internally)
  • $12.50hr + bonuses
  • Paid Time Off
  • 401k with company match.
  • Medical, Dental, and Vision coverage.
  • Employee discount program.
  • Ongoing comprehensive training.